Legal seat / Legal seat: Via Gelatti 11 / a
Factory / Factory: Via Gelatti 18
41033 Concordia on the Secchia (Modena) Italy
Phone 053540312 - Fax 05351906798 P.I. And C.F./VAT 02550611202
All purchases made by our site are subject to the law of D.lgs. No 185 of 22/05/1999 on distance contracts.
What is meant by distance contract
For an online sale contract, the Tecnoline S.p.a Legal Location: Via Gelatti 11 / a Establishment / Factory: Via Gelatti 18 41033 Concordia sul Secchia (Modena) Italy
Phone 053540312 - Fax 05351906798 P.I. And C.F./VAT 02550611202 and a customer, made remotely via the telematic network, on their own Website.
All prices listed in the online catalog of Tecnoline S.p.a Are to be considered EXCLUDED VAT unless otherwise stated.
The payment of the price and the related shipping costs, which are the responsibility of the customer, can only be made by the customer only as specified in the purchase. Prices can be changed at any time without prior notice
Orders ordered must be paid through a payment method in "Payments" during purchase.
Issuing a document attesting to the purchase
Tecnoline S.p.a Undertakes to issue an invoice that attests to the purchase by the Consumer. This invoice will be shipped within the package containing the purchased item.
In the event that the product has manufacturing defects is required by Tecnoline S.p.a Apply the same conditions as the law of the right of withdrawal. The category of manufacturing defects does not belong to all those products that have special operations that are part of the product and which make it peculiar. Should the product arrive to Customer in a state of damage caused by the shipment, Tecnoline S.p.a It does not take any responsibility for this, since the packaging made by it falls within the provisions of the express courier.
Tecnoline S.p.a Reserves the right to accept or not the orders that will be made and in any case until the goods are exhausted. Delivery may vary depending on availability even 7 working days if not temporarily unavailable. If the delay exceeds 14 days, Customers will be notified via e-mail within a maximum of seven days of receipt of the purchase order. In case the ordered item is no longer available, we may use the option of canceling the received request, re-accrediting any amounts paid.
Shipment and withdrawal
The ordered items will be shipped with the shipping method chosen in "Shipping Mode" or picked up at our factory.
The goods travel at the risk of the buyer, so they are warned. Customers that any claim for damage to the goods must be notified immediately upon receipt of the goods, by signing the receipt with reservation indicating the type of damage.
The Customer is protected by Italian law on the Right of Waiver (D.L. 206/2005).
If for some reason the customer is not satisfied with his order, he may exercise the right of withdrawal (refund, replacement of the item) within 14 working days from the date of receipt of the parcel.
The customer must ensure that he has complied with the following cancellation conditions:
The products should not have been used, modified, washed or damaged
The identifier must still be attached to disposable products
There must be a purchase receipt and / or purchase invoice within the package
Once all the required conditions have been met, Tecnoline S.p.a Will reimburse the entire price of the bosses within 30 days. Will not be accepted without prior communication to: email@example.com and its permission to refer us back to us.
Customs duties and taxes are not included in shipping costs. These charges are borne by the buyer. Please check with your country's customs office for the amount of these costs. These charges are normally paid upon delivery or withdrawal of the item.